Apple's wall-mounted HomeView will ship without a power adapter, USB-C cable, or mount, requiring customers to purchase compatible accessories separately.
In a support document posted on October 14, Apple outlined different power requirements for the two versions of its new smart home hub. The tabletop HomeView requires a USB-C power adapter rated for at least 30W, supporting an output of 15V at 2A or higher. The wall-mounted model requires at least 20W, with support for 9V at 2.22A or higher.
The tabletop model includes a 30W power adapter and a 1.5-meter USB-C cable. The wall-mounted version's box contains only the device and documentation.
Customers choosing the wall-mounted HomeView will need a compatible third-party mount and power solution. Depending on the mount, the device can use a separate USB-C cable and power adapter or a hardwired connection to line power.
If the power requirements are not met, HomeView will display a "Power Adapter Not Supported" message, accompanied by a lightning bolt and yellow warning triangle. For a wall-mounted unit, Apple suggests testing the device outside its mount with a compatible USB-C cable and adapter. If it works when connected directly, customers should contact the mount manufacturer or their professional installer.
Apple introduced the HomeView earlier this week, featuring a 7-inch Liquid Retina display, an A18 chip, and Siri AI. Both models are available to pre-order for $299 in the United States, with availability beginning on November 13.
